Overall purpose of the job:
To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.
Duties and responsibilities will include, but will not be limited to
Repair or replace broken or malfunctioning components of machinery or equipment.
Disassemble machinery or equipment to remove parts and make repairs.
Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
Reassemble equipment after completion of inspections, testing, or repairs.
Clean, lubricate, or adjust parts, equipment, or machinery.
Examine parts for defects, such as breakage or excessive wear.
Test newly repaired machinery or equipment to verify the adequacy of repairs.
Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions, and recommendations.
Record parts or materials used and order or requisition new parts or materials as necessary.
Ensure excellence in customer service delivery through meticulously following procedures/processes.
Ensure the correct documentation is in place and accurately completed before repairs are done.
Work standby and overtime, when required to do so.
Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect.
Minimum Requirements
Grade 12
N6 Technical qualification
Trade tested refrigeration qualification.
Technical (workshop and repairs) experience of 1-3 years which includes repairs, assembly of equipment, quotations on parts and the likes - highly beneficial.
Code 8 licence preferable
Skills
To perform repairs and installations of equipment and refrigeration
Technical repairs skills including refrigeration repairs.
Excellent communication skills on all levels (speak, read, and write)
Ability to manage customer's expectations.
Problem solving skills.
Team player
PC literate (SAP, Excel, Word, e-mail)
Knowledge:
Knowledge of customer services
Repair, testing and quoting on products received.
Maintaining of all tools and equipment
Product application knowledge of catering equipment an advantage
OHS Act knowledge.