The On Key Administrator is responsible for the financial configuration, maintenance, and integrity of the OnKey Property Management System (PMS). This role supports the finance team by ensuring accurate revenue capture, billing, reporting, and system controls. The position plays a critical role in reconciling financial data, supporting audits, and ensuring compliance with internal financial policies and procedures.
Duties & Responsibilities
Revenue Management & Reconciliation:
Perform daily revenue reconciliations between OnKey PMS and accounting/ERP systems.
Ensure all transactions (room revenue, F&B, extras) are accurately recorded and posted.
Investigate and resolve discrepancies between PMS and financial systems.
Billing & Accounts Support:
Support guest billing processes and ensure accurate invoicing.
Assist with corporate accounts, group billing, and city ledger reconciliation.
Monitor outstanding balances and assist with debtor follow-ups.
Reporting & Financial Analysis:
Provide data to finance and management for decision-making.
Assist in month-end and year-end closing processes.
Support revenue analysis and trend identification.
Generate financial reports from OnKey.
Audit & Compliance:
Ensure compliance with company financial policies and internal controls.
Support internal and external audits by providing system data and reports.
Maintain audit trails and ensure transparency of system transactions.
Identify risks and recommend process improvements.
User Support & Training:
Provide finance-focused training to staff using OnKey.
Support front office and reservations teams on financial procedures within the system.
Act as the key liaison between Finance, Operations, and IT for PMS-related issues.
Maintain SOPs and user guides for financial system processes.
Skills and Competencies
Strong numerical and analytical skills
High attention to detail and accuracy
Proficiency in financial reconciliation
Excel/reporting skills
Problem-solving and troubleshooting abilities
Strong communication and stakeholder engagement
Experience in finance, revenue accounting, or auditing.
Understanding of financial operations and reporting.
Financial acumen
Integrity and accountability
Analytical thinking
Organisation and time management
Cross-functional collaboration
Attention to detail
Qualifications
Matric or grade 12 (essential).
Diploma or Degree in Finance or Accounting.
2 - 5 years' experience working with OnKey PMS (or similar systems like Opera, Micros, Protel)
Deadline:29th May,2026