Job Description

Hey Dude Gateway is looking for a Keyholder to join their team.

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Key Holder.

This individual will be responsible for opening and closing the store. The Key Holder will also handle operational procedures, assisting cashiers, providing customer service and be responsible for the housekeeping of the store.

Key Responsibilities

Operations:

Housekeeping

Stock takes and stock replenishment duties.

Point of sale control

Opening and closing procedures

Floor staff training

Authorization of refunds, returns and rejects.

Cash up and banking's

Team Management:

Assisting Manager/supervisor in any area as per daily managing that might be required from you

General staff control

Reporting all staff and store problems to Store Manager or Regional Area Manager

Customer satisfaction:

Excellent customer service

Assist Manager with in house customer queries and problems.

Customer queries

Company Values:

We commit to the wellbeing of our team

We work with a positive attitude

We believe in our team

Requirements

Grade 12

2 years' experience as a sales assistant

1 year of Key Holding experience

Demonstrated ability to achieve sales budgets.

Extensive stock management experience

Closing Date 24 July 2026