An exciting opportunity has become available for an experienced Spa Manager to lead a luxury 5-star spa in the heart of the Cape Winelands. We are seeking a passionate, hands-on leader with extensive luxury hospitality experience who is committed to delivering exceptional wellness experiences while driving operational excellence and business growth.

Requirements

Minimum of 5 years' experience as a Spa Manager within a luxury hotel, resort, or wellness environment

Internationally recognised qualification (ITEC, CIDESCO, SAAHSP, NVQ Level 3, or equivalent)

Accredited Massage Therapy Diploma (essential)

Previous experience leading and developing high-performing teams

Strong financial acumen, with experience managing budgets, stock control, reporting, and revenue targets

Exceptional knowledge of treatments, therapies, and luxury spa products

Excellent leadership, communication, and organisational skills

Proficiency in Microsoft Office and spa management software

Fluency in spoken and written English

Professional presentation and a strong focus on customer service

Experience within the luxury hospitality industry will be advantageous

Duties

Oversee the day-to-day operations of the spa

Lead, mentor, and motivate a team of therapists and support staff

Monitor financial performance and ensure revenue and profitability targets are achieved

Prepare operational and management reports

Develop and implement innovative treatments, wellness packages, and guest experiences

Ensure the highest standards of service and guest satisfaction are consistently maintained

Work closely with senior management to enhance the guest experience

Manage stock levels, supplier relationships, and product sales

Support marketing initiatives, promotions, and strategic partnerships

Maintain the highest standards of professionalism and operational excellence

Benefits

Competitive salary package