PURPOSE OF POSITION:
To execute and operationalise the Learning & Development strategy by delivering high-quality learning programmes, ensuring skills development compliance, and driving SETA-related initiatives, including learnerships, internships, and talent pipeline development.
DUTIES AND RESPONSIBILITIES
STRATEGY DEVELOPMENT & ALIGNMENT
Translate the approved L&D strategy into operational plans and delivery schedules
Implement the Workplace Skills Plan (WSP) and track execution against targets
Ensure alignment of all L&D activities with EE and transformation plans
Provide input and feedback to improve strategy based on operational insights
LEARNING DELIVERY & OPERATIONAL EFFICIENCY
Manage and oversee the process of training needs analyses and skills gaps to determine knowledge and skills gaps for the SABC.
Conduct Training Needs Analysis (TNA) and identify organisational skills gaps
Implement onboarding and offboarding learning programmes aligned to business needs
Coordinate the design, scheduling, and delivery of learning interventions (technical, leadership, compliance)
Manage the end-to-end learning cycle (plan, deliver, evaluate, report)
Monitor, evaluate, and report on the impact of learning interventions on performance outcomes
Ensure compliance with all education, training, and skills development legislation
Develop and maintain quality assurance frameworks for learning delivery
Consolidate and communicate annual and quarterly training plans
Optimise the use of Learning Management Systems (LMS) to improve tracking, reporting, and learning administration
Leverage digital tools and AI-enabled solutions to enhance learning delivery, automation, and data-driven decision-making
Manage learning-related contracts to ensure provider and learner compliance
Ensure all learning interventions align to EE and transformation objectives
SKILLS DEVELOPMENT, SETA & PIPELINE MANAGEMENT
Act as the organisation's accredited Skills Development Facilitator (SDF) with full accountability for compliance
Compile, submit, and secure approval of the Workplace Skills Plan (WSP) and Annual Training Report (ATR) for the Group
Manage mandatory and discretionary grant funding, including applications, tracking, and reporting
Serve as primary liaison with relevant SETAs (e.g. MICT SETA), ensuring compliance, audit readiness, and grant recovery
Lead the end-to-end implementation and management of:
Learnerships
Internships
Graduate development programmes
Experiential learning and bursary initiatives
Manage
Own the end-to-end learner lifecycle (recruitment, onboarding, tracking, assessment, completion)
Identify, onboard, and manage accredited training providers and vendors, ensuring quality and contractual compliance
Ensure all programmes comply with the Skills Development Act and align to the National Qualifications Framework
Build and sustain feeder pipelines for scarce and critical skills
Prepare for and manage SETA audits, verifications, and statutory reporting requirements.
GOVERNANCE, RISK AND COMPLIANCE
Manage the Learning & Development budget and expenditure to ensure cost-effective delivery and adherence to financial controls
Develop, implement, and maintain L&D policies, procedures, SOPs, and internal control measures
Ensure compliance with all relevant legislation, including the Occupational Health and Safety Act and skills development regulations
Identify, monitor, and mitigate risks to protect organisational integrity and prevent financial loss
Conduct and monitor internal audits, ensuring implementation of corrective and preventative actions
Maintain accurate L&D records and always ensure full audit readiness
STAKEHOLDER & SERVICE MANAGEMENT
Build and manage effective relationships with internal stakeholders, SETAs (e.g. MICT SETA), and external service providers
Partner with business units to understand capability needs and ensure delivery of relevant L&D solutions
Support organisational effectiveness and transformation initiatives through targeted L&D interventions
Ensure high-quality, responsive service delivery and a positive stakeholder experience
Provide accurate reporting, analytics, and insights to support business decision-making
Leverage HR and L&D data to inform planning, track performance, and improve service delivery
LEADERSHIP AND PEOPLE MANAGEMENT
Lead, manage, and develop the L&D team to ensure effective delivery of departmental objectives
Drive performance management, accountability, and delivery against agreed targets
Identify capability gaps within the team and implement development plans (PDPs)
Ensure appropriate resourcing, workload management, and succession planning
Foster a high-performance, solutions-driven, and delivery-focused team culture
Maintain effective communication and alignment within the team on priorities and expectations
Manage employee relations to maintain a productive and professional work environment.
INHERENT/MINIMUM REQUIREMENTS
QUALIFICATIONS
Relevant bachelor's degree (NQF Level 7) in Human Resources, Industrial Psychology, or Behavioural Sciences
Occupationally Directed Education, Training and Development Practices (ODETDP) Qualification (NQF Level 6)
Qualified and registered Skills Development Facilitator (SDF)
Postgraduate qualification in Human Resources Development or related Behavioural Sciences
Membership with ASDSA (Association for Skills Development in South Africa)
EXPERIENCE
Minimum 5 years' experience in Learning & Development / Human Capital Development functions
Minimum 5 years' experience in a management or supervisory capacity within Learning and Training & Development
KNOWLEDGE
Proven experience in SETA engagement, including WSP/ATR submissions, grant funding applications, and audit processes
Strong working knowledge of skills development legislation, including the Skills Development Act
In-depth understanding of SETA systems, funding mechanisms, compliance requirements, and reporting cycles
Understanding of BBBEE Skills Development and Socio-Economic Development requirements
Strong understanding of Learning and Development best practices, including learning design, delivery, and evaluation
Experience implementing end-to-end learning pro2grammes in a complex organisational environment
Knowledge of competency-based training, job analysis, and integrated talent development approaches
Experience in learner assessment, moderation, coaching, and facilitation methodologies
In-depth knowledge of the South African education and training framework, including:
National Qualifications Framework
SAQA and QCTO systems
Working knowledge of broader labour and training legislation governing Learning & Development in South Africa
Experience onboarding and managing external training providers and accredited vendors
Experience managing learnerships, internships, and graduate development programmes end-to-end
Deadline:5th August,2026