Your responsibilities
Work closely with the Head of Merchant, product managers & business stakeholders to confirm business objectives and define user objectives & flows.
Measure the effectiveness of each initiative & refine it.
Research interaction design trends.
Conduct research independently.
Run surveys in a timely and accurate manner.
Collect survey data, analyze data, and capture and collate data results.
Interpret the analyzed data.
Build high-fidelity wireframes and working prototypes.
Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
Work closely with the development & QA teams to ensure successful implementation of the specified designs.
Propose further research, testing, and designs based on user needs.
Qualifications & Experience
Relevant tertiary qualifications required or equivalent experience
You should have a minimum of 5 years of experience in design research, conducting surveys and interviews, and performing data analysis.
You have at least 5 years of experience working with data sets, and you are comfortable doing data analysis and reporting based on data.