Role Overview

The Non-Compliance Controller is responsible for monitoring Push-to-Talk (PTT) patrol systems and vehicle tracking platforms in real time to identify operational non-compliance across the guarding region.

The controller proactively detects patrol failures, emergency events, and vehicle violations, and immediately escalates these events to the relevant operational managers to ensure corrective action is taken.

This role is critical in improving operational discipline, service delivery, vehicle safety, and patrol compliance across guarding sites.

Controllers will monitor multiple technology platforms simultaneously and must maintain a high level of vigilance, accuracy, and professional communication.

Key Responsibilities

Real-Time Monitoring

Monitor PTT patrol systems to identify:

Missed patrols

Panic alerts

Offline devices

Patrol compliance trends

Monitor vehicle tracking systems for:

Speed violations

Road speed violations

Harsh braking events

Harsh cornering events

Required Skills

Strong computer literacy

Ability to work with multiple monitoring platforms

Fast decision-making under pressure

Excellent time management

Ability to remain alert during long monitoring periods

Minimum Requirements

Grade 12 / Matric

PSIRA registration (preferably Grade A or B)

Previous control room or monitoring experience preferred

Experience with vehicle tracking or security

Deadline:20th March,2026