Core Description
Under general supervision, responsible for installation and operational support of Microsoft based infrastructure and related back-end systems
Effectively executes all related tasks within the support areas with the focus on SLA management and delivery against these
Participation in project planning and implementations
Problem solving/resolution
Key Deliverables / Primary Functions
Administration of client server environment as well as maintain and support the operating systems.
Good sound knowledge of AD and DNS.
Understand SCCM/WSUS implementation.
Monitoring, routine health checks and support of servers (hardware, hypervisors and software)
Pro-active support and maintenance of client environment
Support and troubleshooting of client environment
Setup and configuration of Windows Server OS
Maintenance and troubleshooting of Windows Server OS
Setup and configuration of VMWare
Maintenance and troubleshooting of VMWare
Provisioning of virtual servers within VMWare
Maintenance and troubleshooting of VMWare virtual servers.
Setup and configuration of Veeam
Maintenance and troubleshooting of Veeam
Setup of Veeam Backup Schedules
Core Functional Skills & Knowledge
Computer Literacy
Professionalism
Time & Priority Management
Service Orientated
Core Behavioural Competencies
Meeting customer expectations Operational and Tactical
Handling Pressure
Job Match Rating inactive
Communication and Impact
Delivering Results
Decision Making
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma
OR NQF 4: Grade 12
Additional Qualification preferred or advantage
Experience
3 years' experience
OR
Grade 12 & 5 years' experience
Certifications
Microsoft Certifications
VEEAM
VMWare
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Operations
Special Requirements/ Employment Condition
Valid Drivers license
Workplace/Physical Requirements
Full-time Office Based position.
Billable