Key Purpose
Responsible for planning and governance and for overseeing the successful delivery of the programme's output/product and must therefore have practical experience of having been a project manager for large and complex initiatives. Acts as an evangelist of the discipline, using opportunities to promote the benefit of a structured & organised approach to change and coordinated effort.
Areas of responsibility may include but not limited to:
Deliver the programme successfully against agreed business objectives and benefits.
Manage all project management activities throughout the product delivery lifecycle, ensuring consistency and adherence to governance standards.
Plan and manage the integrated programme roadmap, including multiple workstreams and interdependencies across projects.
Engage and work effectively with senior stakeholders to influence decisions and ensure alignment with strategic objectives.
Manage financials, resource allocation, and change control processes.
Facilitate regular forums and governance meetings (e.g., progress reviews, SteerCos) to provide visibility and manage expectations.
Build and maintain strong relationships with internal business units, external partners, vendors, and other stakeholders to ensure alignment and collaboration.
Act as the primary point of escalation for stakeholder concerns, ensuring resolution and transparent communication.
Lead, support, guide, and motivate project teams.
Produce accurate, timely status reports and dashboards reports.
Drive programme closure activities, including post-implementation reviews, lessons learned, and benefits validation.
Personal Attributes and Skills
Ability to apply systems thinking and align deliverables to strategic objectives.
Connects with the product construct and understands technical concepts.
Skilled at managing multiple projects concurrently.
Strong leadership, ownership, and initiative; works independently.
Excellent communication, facilitation, presentation, and negotiation skills.
Effective people management and relationship-building abilities.
High resilience under pressure, with strong problem-solving and decision-making capability.
Positive, adaptable, and goal-driven with a sense of urgency and accountability.
Assertive yet flexible; demonstrates integrity, professionalism, and confidence.
Education and Experience
At least 5-7 years' experience managing complex projects in the financial services industry and a systems development environment
Essential: Project Management qualification or Business degree with PM Topic
Enhanced: PMI accreditation