Duties and responsibilities
Perform routine office administrative functions to support efficient operations.
Attend and actively participate in sectional, general staff, and quarterly meetings.
Manage and respond to all verbal and written enquiries from students, landlords, parents/guardians, and funding partners in a professional and timely manner.
Verify completeness and accuracy of supporting documentation submitted by students and funders.
Provide support to students in capturing and uploading bursary-related information onto the system.
Assist funding partners by supplying required information and documentation as requested.
Ensure the correct allocation of funds.
Reconcile funder payments against student accounts and proactively follow up on outstanding amounts.
Compile and submit reports to management on payments received from funders.
Identify and highlight funders with growth potential and escalate opportunities to management for further engagement.
Provide general support with other bursary-related and administrative tasks as required.
Monitor and control bursary allocations to ensure that no student is awarded more than one full-cost bursary.
Inherent requirements
Grade 12 or National Vocational Certificate on NQF level 4.
Minimum of one (1) year relevant experience in bursary, student funding, financial, or administrative support.
Recommendations:
Knowledge and understanding of computer programs (PeopleSoft, Word, Excel and Internet).
Work experience in the Higher Education context, especially bursaries, dealing with staff, students and parents.
Knowledge of bursary requirements and rules.
Competencies
Required competencies:
Results Orientated:
The ability to be reliable, responsible, dependable and to fulfil obligations.
The ability to deal calmly and effectively with high stress situations.
Strategic Thinking:
The ability to deal with several activities at a time.
The ability to be creative and open-minded when addressing work issues.
Business Acumen:
The ability to adhere to rules and strictly follow work regulations.
Proficient in using MS Office.
Leading:
The ability to maintain high levels of personal motivation, energy and enthusiasm.
The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.
Building Coalitions:
The ability to be self-assured and at ease with people in all types of social situations.
The ability to interact with others and establish personal connections with people.
Closing date:
11 August 2026