Job Description
Duties and Responsibilities
To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
To manage and control the financial aspects of running the store to ensure store profitability.
To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
To deliver exceptional customer service to ensure the best customer experience.
To build excellent relationships with all relevant service providers (internal and external)
To manage human resources effectively by recruiting, planning, and administrating payroll properly
To inspire, motivate, develop, and hold people accountable appropriately.
Align team members to Company culture and create fun.
Implement all company policies and procedures.
Maintaining health & safety practices
Behavioural Requirements
Honesty in dealing with cash or finances.
Inspirational leadership & passion
Taking ownership
Building & maintaining relationships
Innovation & ability to deal with change management.
Thinking adaptability
Delivering results and meeting customer expectations
Follow instructions and procedures.
Leading and supervising
Achieving personal work goals and objectives
Minimum Requirements
Microsoft - Computer Proficiency
Clear Criminal record
Ability to communicate effectively at all levels.
Experience
Minimum of 5 years' Store Management experience
Minimum of 8 years' Retail experience