Requirements
Minimum requirements
1-2 years of experience in a similar retail role is preferred
Proficient in MS Office and retail management systems
Strong understanding of cash handling, stock management, and compliance with administrative procedures
Solid knowledge of retail policies and procedures
Demonstrated experience in managing customer service, staff, stock, and sales
Exceptional organizational and planning skills
Flexible and available to work weekends, public holidays, and shifts as required
Key Responsibilities
Sales: Drive store performance by meeting and exceeding sales targets
Stock & Inventory control: Maintain accurate stock levels and efficient stock management
Operations & Administration: Oversee internal processes, ensuring adherence to policies and smooth day-to-day operations
Employee satisfaction: Foster a positive and motivated team environment
Customer satisfaction: Deliver exceptional service and resolve customer concerns effectively
What We're Looking for:
Strong communicator with the ability to engage and motivate the team
Proven leadership and management skills
Resourceful, with a solution-orientate approach to challenges
A strong work ethic, with the ability to lead by example
Excellent people skills and a natural ability to connect with both customers and staff