Job Description
A Garment Technologist plays a crucial role in the fashion and clothing industry, ensuring the development and production of high-quality apparel by applying technical expertise in garment construction, fabric properties, and industry standards. This role involves collaborating with buyers, design teams, suppliers, and manufacturers to address technical issues and maintain product quality.
Key Responsibilities
Sample Development and Approval:
To provide technical support to buyers and suppliers as necessary. o Manage the specific area's sample approval process within SLA.
Quality Control:
Review of failed inspection reports and manage final outcome discussions. o Collaborate with Quality inspectors as required on final inspection failures where commercial decisions may be required.
Supplier Relationship:
Work closely with suppliers to communicate technical requirements and address any production challenges. o Provide technical support and training to high-risk suppliers to ensure adherence to quality standards.
Documentation and Reporting:
Maintain accurate records of sample performance, and quality control outcomes on TFG's systems. o Support management with style specific information to improve high risk supplier quality performance.
Innovation and Improvement:
Stay updated on industry trends, emerging technologies, and new materials to drive innovation and improvement.
Facilitate Seasonal Fit Workshops and Material Best practices to be researched and presented to relevant stakeholders
To conduct Product Benchmarking as required by the relevant Brand.
Post-production:
To regularly monitor the quality standards of delivered goods to stores, customer returns & the quality standards of product within the stores of our major competitors
Answer and follow up retail customer complaints regarding quality and undertake relevant investigation as required.
Qualifications & Experience
A minimum of 3 to 5 years of experience in the retail or apparel manufacturing environment
Must have a relevant technical apparel related qualification (Degree/ Diploma)
Must have a keen interest in retail, apparel and quality assurance
Skills
Excellent MS Office expertise
Ability to easily adjust to work on new systems for data capturing purposes
Ability to use initiative
An eye for detail
Exceptional organisational skills
Ability to work independently as well as within a team
Excellent interpersonal skills
Exceptional verbal and written communication
Excellent problem-solving skills
Good knowledge of pattern design and garment construction
Behaviours:
Decision Quality - consistently makes timely, well-rounded and informed decisions
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth