Job Purpose
To provide exceptional customer service and ensure high levels of customer satisfaction, retention and loyalty by handling all administrative functions on an existing member's profile and by providing accurate advice regarding risk and cover.
Job Outputs:
Policy administration
Upselling on existing business
Claims support and administration
Retention of policies and customers
Qualifications and Experience
Grade 12/ Matric/ National Senior Certificate
FAIS credits on NQF level 4, as per FSCA legislative requirements
Regulatory Examination 5 (RE 5 - Representative) - required
2 years proven Short term Insurance Underwriting experience
Knowledge and Skills
Computer literate (MS Office)
Attention to detail