The Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.
The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training.
KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Financial Management
Manage acuities and skill mix in such a way as to ensure cost effective quality care.
Manage all costs emanating from the department
Ensure accurate billing, stock management and purchasing
Facilitate timeous and accurate compilation of files
Governance and quality management
Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured
Risk management
Mitigate and Investigate all negative incidents and ensure appropriate capturing on IMS
Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983). Report all accidents to the Line Manager / Safety Representatives
Ensure compliance with protocols, policies and Acts
Ensure that all equipment is in working order and properly maintained
Control of asset register
Coordinate stroke and resuscitation committee
Patient care
Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence based practice
Evaluate the patient's journey through patient experience and stakeholder input
Evaluate nursing quality indicators and clinical outcomes
Communicate effectively with patients regarding their care
Promote health and wellbeing of patients and staff
Ensure the principles of infection prevention and all standard precautions are adhered to
Implementing group quality initiatives
TRANSFORMATION OF OUR SOCIETY
Transformation targets
Ensure achievement of transformation goals as set out by the Transformation Committee
Teamwork
Actively participate as a member of a team to achieve goals
Personal and professional development
Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.
Keep up to date with Netcare's evolving policies and procedures
Keep abreast of current research in the applicable discipline
People management
Create an environment where staff are aware of the role they play in the provision of quality nursing care and their value to the organisation
Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
Develop a talented nursing workforce.
Co-operate with Netcare Education Division to ensure appropriate nursing training for the delivery of quality care
Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent
Monitor staff attendance and/or absenteeism and ensure action is taken accordingly
Enforce staff dress code within and on leaving the Hospital
Facilitate effective change and conflict management
Orientation of new staff and students
Facilitate staff development both personal and professional
Coaching and mentoring of staff
Ensure professional conduct and appearance of staff
Promote employee wellbeing
Build and maintain stakeholder relationships
Work effectively and co-operatively with others to establish and maintain good working relationships that are mutually beneficial.
Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
Develop collaborative relationships to help accomplish work goal
Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers and building patient loyalty
Build strategic inter-departmental relationships to help achieve business goals at Exco and departmental level within the hospitals
Foster an effective working relationship with service providers
Foster an effective working relationship with Public liability
SKILLS PROFILE
EDUCATION
Essential
A relevant nursing qualification (Diploma in General Nursing/ B Cur Degree)
Emergency nursing science post basic qualification
Registration with the South African Nursing Council as a Registered Nurse
Compliance with the SANC code for a Registered Nurse and all applicable health care legislations
Nursing Management qualification advantageous
WORK EXPERIENCE
Essential
An intermediate level of Computer proficiency
Preferred
2 or more years' experience in a private hospital setting
Experience in clinical leadership
KNOWLEDGE
Essential
Sound financial knowledge and the ability to interpret financial data