Purpose
Deliver high-quality dine-in service and ensure a positive customer experience.
Key Responsibilities
Greet and seat customers professionally.
Present menus and explain specials.
Take accurate food and beverage orders.
Serve meals and beverages promptly.
Check customer satisfaction during service.
Clear and reset tables efficiently.
Process payments when required.
Manage customer complaints professionally.
Maintain cleanliness in dining areas.
Coordinate with kitchen and cashier teams.
Competencies Required
Interpersonal skills
Customer focus
Communication skills
Multitasking ability
Emotional intelligence
Service orientation
Conflict handling skills
Professional presentation
Requirements
Previous hospitality experience preferred.
Good verbal communication skills.
Ability to work flexible shifts.
Closing Date 31 August 2026