Description
The Role (or your chance to run the engine room of Montego's exports)
As our Export Warehouse Supervisor, you'll own the day-to-day running of the export warehouse in Graaff-Reinet — making sure export orders are received, stored, picked, packed and dispatched safely, accurately and on time. You'll be the person who keeps stock honest, keeps documentation watertight, and keeps every load meeting the customer and country-specific requirements it needs to.
You'll also lead a team — general workers and forklift operators — bringing out their best through clear direction, training and a good dose of Montego culture. When it comes to service, quality and productivity targets, the buck stops with you (and you wouldn't have it any other way).
What you'll be doing (besides being brilliant)
Inventory Control
Accurately record stock movement between locations on the ERP system
Monitor FIFO / FEFO rotation and keep batch and expiry-date control spot on
Investigate inventory variances and feed back to the Warehouse Manager
Keep stock accurate through regular cycle counts
Investigate and resolve discrepancies, and report damaged, expired or non-conforming stock
Warehouse Operations
Supervise all daily export warehouse activity and allocate work across the team
Make sure export orders are picked, packed and dispatched accurately and on time
Supervise the loading of containers and trucks, confirming quantities and accuracy against the load list
Maintain high housekeeping standards (5S)
Distribution & Receiving
Supervise picking to ensure stock is available per loading instructions, flagging shortages to the Warehouse Manager and the relevant teams
Pick accurately against the load list and work on the scanner
Supervise truck loading to correct procedures to prevent damages and shortages, confirming quantities via the load list report
Check loads are in "Loading" status on the ERP system
Seal trucks per safety procedures and capture the load details on FNO
Check description, quantities, labels and batch codes before receiving finished products into the warehouse
Organise sufficient pallets and consumables for receiving, and make sure all the admin is completed
Export Compliance & Documentation
Make sure every export order meets customer and country-specific requirements
Verify export documentation before dispatch
Ensure products are labelled and packed to export specifications
Maintain traceability records
Health, Safety, Food Safety & Housekeeping
Adhere to Occupational Health and Safety (OHS) and Food Safety (FSSC 22000) standards
Identify hazards, put corrective and preventative measures in place, and report risks to Management
Keep to personal hygiene standards and maintain a clean, tidy work area at all times
Check pest control measures are in place
Keep equipment clean and in good order — including the forklift — with checklists maintained and safe forklift practices upheld
Keep the warehouse and loading bay clean and tidy
People Management
Manage the attendance and performance of your team against expected standards
Offer guidance and support day to day — and, where needed, appropriate disciplinary action alongside the Warehouse Manager
Grow your people through on-the-job training and honest feedback
Play your part in selecting and appointing new team members
Hold regular meetings and keep communication open and ongoing
Submit team leave to the Warehouse Manager and manage overtime where applicable
Live and demonstrate the Company Culture, bringing its six themes into the workplace
Requirements
What you'll need to bring
Grade 12 (Matric / NQF Level 4)
A Diploma or Certificate in Warehousing, Logistics or Supply Chain Management — advantageous
3 - 5 years of warehouse supervisory experience, including export warehouse operations
Computer literacy — MS Office and Warehouse Management Systems (WMS)
A valid forklift licence (counter-balanced lift truck) - advantageous
Knowledge of export processes and documentation, food safety systems (HACCP / GMP) and stock rotation (FIFO / FEFO)
Skills that make things happen
Leadership and people management
Planning and organising
Problem solving and decision making
Clear communication and conflict resolution
Numerical and analytical ability
And the behaviours that make it stick
Integrity and accountability
Genuine customer focus
A reliable team player
Adaptable and results driven