Job Description
Platform Engineering, Deployment & Optimisation
Leverage platform engineering expertise & a working knowledge of specific platforms and their constituent parts to positively contribute to platform feature and service designs
Take accountability for deeply understanding & building expertise on the platform, the platform contribution to the broader platform strategy & business and customer requirements & all available technologies
Develop business & customer aligned, lasting & innovative platform feature sets
Positively contribute to, define & implement the development/engineering lifecycle (end to end) and lead lifecycle improvements over successive releases.
Produce simple, extensible, and maintainable features with very few defects. Continually works to find and fix defects.
Identify patterns that reveal errors and unanticipated problems, and influence telemetry analytics design decisions
Identify & Apply metrics to drive the quality and stability of code
Ensure consistent, usable, forward-looking, maintainable test infrastructure
Apply object orientated design in development & draw from a large base of design patterns
Uphold our technical principles of: self-service, scalability, re-usability, resilience & stability in all development practices and deliver feature sets that sustainably deliver on these principles
Proactively identify development practices that work well & leverage & improve these for future solution design and deployment
Based on platform expertise and a sound knowledge of the business & customer requirements
Consistently provide key ideas for the enhancement & optimization of the platform
Develop & document complete designs and implement testing processes that identify and eradicate platform or service-wide problems / improve on platform performance
Demonstrate a strong commitment to the quality & ongoing quality assurance of the product/service's in use, and take appropriate action to resolve issues throughout the lifecycle of the product or service
Ensure alignment to platform and service release plans for effective deployment of solution designs
Drive & implement design review processes & practices with the team & participate & positively contribute to design reviews for the feature area led by others
Cascade review lessons learnt for the benefit of the broader team
Enable problem resolution across technical teams, apply and or facilitate root cause analysis, deeply understand the root causes of issues and find ways to resolve them (sustainably)
Continuously review & find ways to optimize team processes & improve engineering quality, productivity, and team responsiveness to feedback and changing priorities
Optimize, refactors and reuse components to improve performance and maintainability - ensuring maximum efficiency, effectiveness, and return on investment
Take accountability for maintaining platform standards and best practices, and drive adoption across multiple service teams
Demonstrate knowledge of, identify & find required data for the ongoing monitoring & improvement of the platform feature area
Proactively monitor the performance of the platform features & solutions
Translate monitoring data into clearly articulated descriptions of opportunities & defects, their impact to the customer scenario and to the product or service as a whole, and the relevance to product and service targets (within scope of the job).
Cascade and communicate these insights across the team to influence platform decision making
Leverage production performance monitoring and customer data to make feature area technical design and implementation decisions.
Synthesize data from multiple sources and present & define concise, impactful conclusions that influence feature teams to solve defects and meet quality targets
Accountability: Financial & Cost Optimization, Risk & Governance
Understand the platform cost model & the optimal cost : serve of the platform, use this understanding to drive the platform efficiency & effectiveness objectives
Participate in incident management & DR activity - applying critical thinking, problem solving & technical expertise to get to the bottom of major incidents
Apply Group risk (e.g. Architecture, development, change & release etc.), governance, compliance & regulatory standards and frameworks
Proactively identify technical risks and mitigate these (pre, during & post release)
Update / Design all feature documentation aligned to the organization technical standards and risk / governance frameworks
Accountability: People
Proactively & effectively (time & quality) collaborate & drive collaboration on features across feature team (e.g. managing dependencies & interdependencies, conflict resolution, information & best practice sharing, problem resolution outside of own area etc.)
Apply collaboration skills in development practices & issue resolution regardless of team boundaries & lead communication with relevant stakeholders through to conclusion
Contribute to a high performance team environment & culture as a high performing member of a self-directed team aligned to agile working
Leverage coaching techniques in all team related activity to drive a higher quality service, design and deployment of technical solutions.
Proactively seek & provide feedback across a range of stakeholders for the benefit of the team & leverage feedback to consistently improve platform solution delivery
Coach & mentor other engineers & support engineering teams on technical solutions and problem resolution & proactively seek coaching & mentoring from others
Participate in peer reviews, testing, problem solving within and across the broader team
Cascade platform performance feedback and ensure capability development across teams to enable efficient & effective platform service delivery
Drive the design of content, tools & materials for strategy alignment, education & adoption processes to be applied across stakeholder groups
Experience Required
At least 5 years' experience on Windows Server platforms - 2019-2025 , AWS and Azure
At least MCSE 2019 certificate
Knowledge of SCCM / SCOM fundamentals
Extensive experience on cluster - From server 2016 to Active / active always on MS 2022 clusters
Understand VMWare (Server Virtualization)
Understand and build Power Shell Scripts from scratch
AD knowledge - Understanding of DNS, DHCP, and GPOs
Operational maturity - Understand and know Incident, Change and Problem management principles.
Education
Bachelor's Degree: Information Technology
End Date: January 22, 2026